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Service Contracts, Custom made for your Company: Take a look at the GCS Service Contract. Customized to meet your Company or Network needs. File Servers, Mail Servers, Data Servers or just the average Workstation need a little cleaning up from time to time. GCS will perform the tasks that so many Computers need and give you a detailed Report of how your Computers and Network are doing.

Annual Support Contracts

Minimize user downtime and reduce the cost of on-site technical support through annual support agreements. GCS On Site Service, provides on site hardware and software support agreements. We provide 24x7-coverage with a 4-8 hrs response time for Local Account, and 24 hr E-Mail Support.

The Annual Support Contract includes (FREE of CHARGE):

  • Installation of service packs, patches or updates
  • Installation of new programs directly related to running your business
  • Telephone, On-Site and Dial-Up Tech Support for office staff
  • End user assistance for daily/weekly data Backup
  • Data restoration services in the event the file server or a computer crashes.
  • Maintain network clients
  • Setup and support of network printers
  • Covers problems arising from data corruption
  • Installations of operating systems such as Window
  • Covers any computer related problems directly associated with running your business

The Annual Support Contract  DOES NOT include (CHARGES APPLY):

  • Does not cover any replacement parts.  Any computer, printer or parts that requires replacing are billed separately.
  • Labor to re-search for the right product and installation are covered
  • Does not cover any computer equipment not listed under the service contract.
  • Any hardware support services not covered under this contract are available from GCS On Site on a time and material basis 
  • (Click here to see current rate)
  • Does not cover any entertainment software

 

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